What causes windows pin sign-in not available on Windows?

Common causes of windows pin sign-in not available include: NGC (Next Generation Credentials) folder corrupted, TPM (Trusted Platform Module) issue, Windows Hello service not running, Too many failed PIN attempts triggering lockout, Windows Update corrupted PIN data, Domain/work policy requiring password instead of PIN.

How do I know if I have windows pin sign-in not available issues?

Common symptoms of windows pin sign-in not available include: "This sign-in option is disabled" for PIN at login, PIN option missing from sign-in settings, "Something went wrong" when trying to set up PIN, PIN works but "PIN is no longer available" after update, Forced to use password instead of PIN, Error 0x80090011 or 0x80090027 when setting PIN.

Can RescuePC fix windows pin sign-in not available automatically?

Yes, RescuePC Toolkit includes automated scripts that can diagnose and fix windows pin sign-in not available issues with one click, without requiring technical knowledge.

Fix Windows PIN Sign-In Not Available on Windows

Symptoms

You might be experiencing this problem if you notice:

•"This sign-in option is disabled" for PIN at login
•PIN option missing from sign-in settings
•"Something went wrong" when trying to set up PIN
•PIN works but "PIN is no longer available" after update
•Forced to use password instead of PIN
•Error 0x80090011 or 0x80090027 when setting PIN

Common Causes

⚠NGC (Next Generation Credentials) folder corrupted
⚠TPM (Trusted Platform Module) issue
⚠Windows Hello service not running
⚠Too many failed PIN attempts triggering lockout
⚠Windows Update corrupted PIN data
⚠Domain/work policy requiring password instead of PIN

Solutions

Solution 1: Reset PIN from Settings

1Go to Settings > Accounts > Sign-in options
2Under PIN (Windows Hello), click "I forgot my PIN"
3Verify your Microsoft account password
4Set a new PIN
5If you don't see the PIN option at all: your device may need TPM enabled

Solution 2: Delete NGC Folder (Nuclear Reset)

1Sign in with your password (not PIN)
2Open File Explorer and navigate to:
3C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
4You may need to take ownership of the NGC folder first
5Delete all contents inside the NGC folder
6Restart and set up a new PIN in Settings > Accounts > Sign-in options

Solution 3: Check TPM Status

1Press Windows + R, type tpm.msc
2Check if TPM is ready: "The TPM is ready for use"
3If TPM is not found: enable it in BIOS (Security section)
4Look for "TPM Device", "Intel PTT", or "AMD fTPM"
5Enable and save BIOS settings
6After restart, try setting up PIN again

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Fix Windows PIN Sign-In Not Available Automatically

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