How to Fix Snipping Tool or Screenshot Not Working on Windows
Snipping Tool won't open, Print Screen not capturing, or Win+Shift+S not responding? Fix Windows screenshot tools, clipboard capture issues, and Snipping Tool app crashes.
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Main Troubleshooting Guide
How to Fix Microsoft Store Not Working →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •Win + Shift + S shortcut does nothing
- •Snipping Tool opens but freezes when trying to capture
- •Print Screen key not capturing anything
- •Screenshots save but clipboard is empty
- •"Snipping Tool isn't working right now" error
- •Snipping Tool captures but saves as blank/black image
Common Causes
- ⚠Snipping Tool app needs repair or update
- ⚠Focus Assist / Do Not Disturb blocking the overlay
- ⚠Another screenshot tool conflicting (ShareX, Greenshot, etc.)
- ⚠Clipboard history disabled
- ⚠Keyboard shortcut reassigned by another application
- ⚠GPU driver issue causing blank captures
Solutions
Solution 1: Fix Snipping Tool App
- 1Go to Settings > Apps > Installed apps > Snipping Tool
- 2Click Advanced options > Repair
- 3If Repair doesn't work: click Reset
- 4If still broken: open Microsoft Store > search "Snipping Tool" > Update
- 5Try Win + Shift + S again
- 6Alternative shortcut: just press Print Screen (may need to enable in Settings > Accessibility > Keyboard)
Solution 2: Fix Print Screen Key
- 1Go to Settings > Accessibility > Keyboard
- 2Enable "Use the Print Screen key to open screen capture"
- 3This maps Print Screen to the Snipping Tool overlay
- 4If using a laptop: try Fn + Print Screen
- 5Some keyboards have a dedicated Screenshot key instead
- 6Test: press the key — the screen should dim with a capture overlay
Solution 3: Fix Blank or Black Screenshots
- 1If captures appear blank or black:
- 2This is usually a GPU/display driver issue
- 3Update your display driver: Device Manager > Display adapters > Update driver
- 4Try disabling hardware acceleration in the app you are capturing
- 5For game captures: use Win + G (Xbox Game Bar) instead of Snipping Tool
- 6If capturing a video player: some players use overlay rendering that blocks screenshots
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