How to Fix Windows Sandbox Errors on Windows
Windows Sandbox failing to start with specific errors, crashing, or running extremely slow? Fix Sandbox error codes, networking issues, and performance problems.
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Main Troubleshooting Guide
How to Fix High CPU Usage →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •"Windows Sandbox failed to start" error
- •Error: "Hypervisor is not present" in Sandbox
- •Sandbox opens but has no network connection
- •Sandbox runs extremely slow and laggy
- •Sandbox screen stays black after launch
- •"The virtual machine could not be started" error
Common Causes
- ⚠Virtualization features not fully enabled
- ⚠Hyper-V and Windows Sandbox feature mismatch
- ⚠Insufficient RAM (Sandbox needs 4GB+ free)
- ⚠Windows Sandbox feature needs reinstall
- ⚠Antivirus blocking Sandbox virtual networking
- ⚠GPU passthrough not working for Sandbox
Solutions
Solution 1: Verify All Required Features
- 1Go to Control Panel > Programs > Turn Windows features on or off
- 2Ensure ALL of these are checked:
- 3— Windows Sandbox
- 4— Hyper-V (if available)
- 5— Virtual Machine Platform
- 6Click OK, restart, and try Sandbox again
Solution 2: Fix Sandbox Networking
- 1If Sandbox has no internet: check if your VPN is blocking it
- 2Open Windows Security > Firewall > Allow an app through firewall
- 3Ensure "Windows Sandbox" is allowed on both Private and Public
- 4Try: open Device Manager > Network adapters
- 5Look for Hyper-V virtual adapters — ensure they're enabled
- 6Reset network: Settings > Network > Advanced > Network reset
Solution 3: Fix Performance Issues
- 1Ensure at least 4GB RAM is free when launching Sandbox
- 2Close unnecessary applications before starting
- 3Check Task Manager > Performance > Memory usage
- 4Create a Sandbox configuration file (.wsb) to allocate more resources
- 5In the .wsb file: set <MemoryInMB>4096</MemoryInMB>
- 6Also enable GPU: <vGPU>Enable</vGPU> in the .wsb file
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