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How to Fix Windows Sandbox Errors on Windows

Windows Sandbox failing to start with specific errors, crashing, or running extremely slow? Fix Sandbox error codes, networking issues, and performance problems.

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Main Troubleshooting Guide

How to Fix High CPU Usage

Complete symptoms, causes, and step-by-step solutions

Symptoms

You might be experiencing this problem if you notice:

  • "Windows Sandbox failed to start" error
  • Error: "Hypervisor is not present" in Sandbox
  • Sandbox opens but has no network connection
  • Sandbox runs extremely slow and laggy
  • Sandbox screen stays black after launch
  • "The virtual machine could not be started" error

Common Causes

  • Virtualization features not fully enabled
  • Hyper-V and Windows Sandbox feature mismatch
  • Insufficient RAM (Sandbox needs 4GB+ free)
  • Windows Sandbox feature needs reinstall
  • Antivirus blocking Sandbox virtual networking
  • GPU passthrough not working for Sandbox

Solutions

Solution 1: Verify All Required Features

  1. 1Go to Control Panel > Programs > Turn Windows features on or off
  2. 2Ensure ALL of these are checked:
  3. 3— Windows Sandbox
  4. 4— Hyper-V (if available)
  5. 5— Virtual Machine Platform
  6. 6Click OK, restart, and try Sandbox again

Solution 2: Fix Sandbox Networking

  1. 1If Sandbox has no internet: check if your VPN is blocking it
  2. 2Open Windows Security > Firewall > Allow an app through firewall
  3. 3Ensure "Windows Sandbox" is allowed on both Private and Public
  4. 4Try: open Device Manager > Network adapters
  5. 5Look for Hyper-V virtual adapters — ensure they're enabled
  6. 6Reset network: Settings > Network > Advanced > Network reset

Solution 3: Fix Performance Issues

  1. 1Ensure at least 4GB RAM is free when launching Sandbox
  2. 2Close unnecessary applications before starting
  3. 3Check Task Manager > Performance > Memory usage
  4. 4Create a Sandbox configuration file (.wsb) to allocate more resources
  5. 5In the .wsb file: set <MemoryInMB>4096</MemoryInMB>
  6. 6Also enable GPU: <vGPU>Enable</vGPU> in the .wsb file
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