How to Fix Fix VPN Error 720 — A Connection Could Not Be Established on Windows
VPN error 720? "A connection to the remote computer could not be established"? Built-in Windows VPN not connecting? Fix VPN error 720 and WAN miniport driver issues.
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Main Troubleshooting Guide
How to Fix No Internet Connection →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •Error 720: "A connection to the remote computer could not be established"
- •Windows built-in VPN connects briefly then disconnects with error 720
- •VPN worked previously but fails after Windows Update
- •Multiple VPN protocols (PPTP, L2TP, IKEv2) all fail with error 720
- •Network adapters show corrupted WAN Miniport entries
- •VPN error 720 occurs only with specific VPN servers
Common Causes
- ⚠Corrupted WAN Miniport network adapters
- ⚠TCP/IP protocol binding issues
- ⚠Windows Update broke VPN adapter drivers
- ⚠Conflicting VPN software installed alongside built-in VPN
- ⚠Registry corruption in networking stack
- ⚠Incorrect VPN configuration or authentication settings
Solutions
Solution 1: Reset WAN Miniport Adapters
- 1Open Device Manager → View → Show hidden devices
- 2Expand "Network adapters"
- 3Find all "WAN Miniport" entries (IP, IPv6, Network Monitor, PPTP, L2TP, IKEv2, etc.)
- 4Right-click each WAN Miniport → Uninstall device
- 5After uninstalling all WAN Miniports:
- 6Click Action → Scan for hardware changes
- 7Windows will reinstall fresh WAN Miniport drivers
- 8Retry your VPN connection
Solution 2: Reset TCP/IP and Networking Stack
- 1Open Command Prompt as Administrator
- 2Reset TCP/IP: netsh int ip reset
- 3Reset Winsock: netsh winsock reset
- 4Release/renew IP: ipconfig /release && ipconfig /renew
- 5Flush DNS: ipconfig /flushdns
- 6Restart the computer
- 7Recreate the VPN connection from scratch:
- 8Settings → Network & Internet → VPN → Add VPN → enter all settings fresh
Solution 3: Fix via Registry and Reinstall Networking
- 1Open Registry Editor as Administrator
- 2Navigate to: HKLM\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP
- 3Verify the subkeys exist and are not corrupted
- 4If you suspect deep corruption:
- 5Open CMD as Admin: netcfg -d
- 6This completely resets all networking components (will disconnect all networks)
- 7Restart the computer — Windows will reinstall all network drivers
- 8Reconfigure your VPN connection and test
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