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How to Fix Fix Windows Logging In with Temporary Profile on Windows

Windows loading a temporary profile on login? Desktop empty, settings missing, "We can't sign into your account" error? Fix temporary profile and user profile corruption.

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Main Troubleshooting Guide

How to Fix Slow Computer

Complete symptoms, causes, and step-by-step solutions

Symptoms

You might be experiencing this problem if you notice:

  • "We can't sign into your account" notification at login
  • Desktop is empty — all files, shortcuts, and wallpaper are missing
  • Settings and customizations reset on every login
  • Files saved to desktop or documents disappear after restart
  • Event Viewer shows Event ID 1511: "Windows cannot find the local profile"
  • User profile folder shows as TEMP in C:\Users

Common Causes

  • User profile registry hive (NTUSER.DAT) is corrupted
  • Profile registry key has .bak extension causing Windows to create temp profile
  • Disk space exhaustion preventing profile from loading
  • Antivirus or group policy interfering with profile load
  • Previous improper shutdown corrupted the profile
  • Windows Update damaged the user profile during upgrade

Solutions

Solution 1: Fix Profile Registry Entry

  1. 1Log in with another admin account (or boot into Safe Mode)
  2. 2Open Registry Editor (regedit) as Administrator
  3. 3Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  4. 4Look for entries with your user SID (the long S-1-5-21-... string)
  5. 5You may see two entries: one with .bak extension and one without
  6. 6If there are TWO entries for the same SID:
  7. 7Rename the one WITHOUT .bak to .old
  8. 8Remove the .bak extension from the other entry
  9. 9Set "State" DWORD to 0 in the corrected entry

Solution 2: Repair User Profile

  1. 1After fixing the registry entry, restart the computer
  2. 2Log in with the affected account — profile should load normally
  3. 3If files are missing, check C:\Users\TEMP for your data
  4. 4Copy files from TEMP profile to your real profile folder
  5. 5If no TEMP folder exists, check the original profile folder:
  6. 6C:\Users\YourUsername should still contain your files
  7. 7Verify profile loads correctly on subsequent restarts
  8. 8Run: sfc /scannow to ensure no system corruption remains

Solution 3: Create New Profile and Migrate Data

  1. 1If the profile is beyond repair:
  2. 2Create a new local admin account: Settings → Accounts → Other users → Add account
  3. 3Log into the new account
  4. 4Navigate to C:\Users\OldUsername
  5. 5Copy Desktop, Documents, Downloads, Pictures, etc. to the new profile
  6. 6Reinstall applications as needed in the new profile
  7. 7After verifying everything works, remove the old corrupted account
  8. 8Optionally: link the new account to your Microsoft account
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