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How to Fix Microsoft Store Downloads Stuck at Pending on Windows

Microsoft Store app downloads stuck at "Pending," "Starting download," or 0%? Fix Store download queue issues and stalled app installations.

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Main Troubleshooting Guide

How to Fix Microsoft Store Not Working

Complete symptoms, causes, and step-by-step solutions

Symptoms

You might be experiencing this problem if you notice:

  • Downloads stuck at "Pending" indefinitely
  • Download starts but stays at 0% or "Starting download"
  • Multiple downloads queued but none progressing
  • Download starts, gets to a percentage, then restarts
  • "Something happened on our end" error during download
  • Store app updates failing repeatedly

Common Causes

  • Microsoft Store cache corrupted
  • Windows Update service interfering
  • Network connection issues or proxy blocking Store
  • Date/time incorrect preventing certificate validation
  • Store app itself needs to be updated first
  • Insufficient disk space for download

Solutions

Solution 1: Reset Microsoft Store Cache

  1. 1Press Windows + R, type wsreset.exe, press Enter
  2. 2A blank command window appears — wait for it to close (30-60 seconds)
  3. 3Microsoft Store will open automatically with a cleared cache
  4. 4Try your download again
  5. 5This fixes most Store download issues

Solution 2: Clear Store Cache and Re-register

  1. 1If wsreset didn't work: open PowerShell as Administrator
  2. 2Run: Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
  3. 3Wait for it to complete
  4. 4Then run: Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  5. 5Restart your computer
  6. 6Open Store and try downloading again

Solution 3: Fix Background Services

  1. 1Press Windows + R, type services.msc
  2. 2Restart these services: "Windows Update", "Background Intelligent Transfer Service"
  3. 3Also restart: "Microsoft Store Install Service"
  4. 4Check date and time: Settings > Time & language > ensure correct
  5. 5Wrong date/time causes certificate errors that block downloads
  6. 6Check disk space: Store needs space on C: drive for downloads
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