How to Fix Microsoft Store Downloads Stuck at Pending on Windows
Microsoft Store app downloads stuck at "Pending," "Starting download," or 0%? Fix Store download queue issues and stalled app installations.
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Main Troubleshooting Guide
How to Fix Microsoft Store Not Working →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •Downloads stuck at "Pending" indefinitely
- •Download starts but stays at 0% or "Starting download"
- •Multiple downloads queued but none progressing
- •Download starts, gets to a percentage, then restarts
- •"Something happened on our end" error during download
- •Store app updates failing repeatedly
Common Causes
- ⚠Microsoft Store cache corrupted
- ⚠Windows Update service interfering
- ⚠Network connection issues or proxy blocking Store
- ⚠Date/time incorrect preventing certificate validation
- ⚠Store app itself needs to be updated first
- ⚠Insufficient disk space for download
Solutions
Solution 1: Reset Microsoft Store Cache
- 1Press Windows + R, type wsreset.exe, press Enter
- 2A blank command window appears — wait for it to close (30-60 seconds)
- 3Microsoft Store will open automatically with a cleared cache
- 4Try your download again
- 5This fixes most Store download issues
Solution 2: Clear Store Cache and Re-register
- 1If wsreset didn't work: open PowerShell as Administrator
- 2Run: Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage
- 3Wait for it to complete
- 4Then run: Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- 5Restart your computer
- 6Open Store and try downloading again
Solution 3: Fix Background Services
- 1Press Windows + R, type services.msc
- 2Restart these services: "Windows Update", "Background Intelligent Transfer Service"
- 3Also restart: "Microsoft Store Install Service"
- 4Check date and time: Settings > Time & language > ensure correct
- 5Wrong date/time causes certificate errors that block downloads
- 6Check disk space: Store needs space on C: drive for downloads
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