How to Fix Fix Windows Update Error 0x8024001E (WU_E_SERVICE_STOP) on Windows
Windows Update failing with error 0x8024001E? The update service stopped unexpectedly. Fix this on Windows 10 and 11.
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Main Troubleshooting Guide
How to Fix Windows Update Errors →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •Windows Update fails with error code 0x8024001E
- •Updates start downloading then fail with this error
- •Retrying updates gives the same error repeatedly
- •Error appears after system wakes from sleep during update
- •BITS service also failing
Common Causes
- ⚠Windows Update service crashed or stopped by another process
- ⚠Antivirus interfering with update process
- ⚠System went to sleep during update download
- ⚠Windows Update components corrupted
- ⚠Third-party optimization tool killed the update service
Solutions
Solution 1: Restart Update Services
- 1Open CMD as Administrator
- 2net stop wuauserv && net stop bits && net stop cryptSvc
- 3Wait 10 seconds
- 4net start cryptSvc && net start bits && net start wuauserv
- 5Settings → Windows Update → Check for updates
Solution 2: Reset Update Components
- 1CMD as Administrator:
- 2net stop wuauserv && net stop bits && net stop cryptSvc && net stop msiserver
- 3ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- 4ren C:\Windows\System32\catroot2 catroot2.old
- 5net start wuauserv && net start bits && net start cryptSvc && net start msiserver
- 6Restart PC → retry update
Solution 3: Run System File Checker
- 1CMD as Administrator:
- 2DISM /Online /Cleanup-Image /RestoreHealth
- 3sfc /scannow
- 4Restart and retry Windows Update
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