How to Fix Fix Windows Error 0x80073D16 — App Package Identity Conflict on Windows
Getting Windows error code 0x80073D16? App package identity conflict preventing installation or update? Fix error 0x80073D16 with step-by-step solutions.
Symptoms
You might be experiencing this problem if you notice:
- •Error 0x80073D16 when installing or updating Store apps
- •App sideloading fails with package identity conflict
- •Cannot install a new version of an app — identity mismatch
- •Enterprise MSIX deployment fails with this error
- •Windows Package Manager (winget) install fails for certain apps
- •Developer mode app deployment reports identity conflict
Common Causes
- ⚠An app with the same package identity but different publisher is already installed
- ⚠Corrupted app package registration in Windows system
- ⚠Leftover app data from a previous installation conflicting with new package
- ⚠Developer-signed package conflicts with Store-signed version
- ⚠App was installed from a different source (sideloaded vs Store)
- ⚠Package family name collision between different app versions
Solutions
Solution 1: Remove Conflicting Package
- 1Open PowerShell as Administrator
- 2Find the conflicting package:
- 3Get-AppxPackage -Name *packagename* | Format-List Name, PackageFullName, Publisher
- 4Note the PackageFullName of the conflicting entry
- 5Remove the conflicting package:
- 6Remove-AppxPackage -Package <PackageFullName>
- 7If that fails, force remove for all users:
- 8Get-AppxPackage -AllUsers -Name *packagename* | Remove-AppxPackage -AllUsers
- 9Retry the installation after removal
Solution 2: Clean Package Registration Data
- 1Open PowerShell as Administrator
- 2Re-register all packages to fix corrupted registrations:
- 3Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -ErrorAction SilentlyContinue}
- 4Clear the deployment cache:
- 5Remove-Item -Path "$env:ProgramFiles\WindowsApps\DeletedAllUserPackages" -Recurse -Force -ErrorAction SilentlyContinue
- 6Run DISM to repair Windows component store:
- 7DISM /Online /Cleanup-Image /RestoreHealth
- 8Restart the computer and retry
Solution 3: Reset Microsoft Store
- 1Press Win+R → type wsreset.exe → Enter
- 2Wait for cache to clear and Store to reopen
- 3If still failing, reset the Store app completely:
- 4Settings → Apps → Installed apps → Microsoft Store → Advanced options → Reset
- 5Sign out and back into the Microsoft Store
- 6Try installing the app again from the Store
- 7For winget installs: winget install --force <package>
- 8Restart PC if the issue persists
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