How to Fix Windows Credential Manager Not Saving Passwords on Windows
Credential Manager not remembering passwords, saved credentials disappearing, or network passwords asked every time? Fix Credential Manager on Windows 10 and 11.
Symptoms
You might be experiencing this problem if you notice:
- •Network drive passwords asked every login despite saving them
- •Saved credentials disappear after restart
- •Credential Manager shows no entries even though passwords were saved
- •"Remember my credentials" checkbox has no effect
- •Remote Desktop saved passwords not working
- •Web credentials missing from Credential Manager
Common Causes
- ⚠Credential Manager service not running
- ⚠Group Policy clearing saved credentials on logoff
- ⚠Windows Vault corrupted or inaccessible
- ⚠Antivirus or security software clearing stored credentials
- ⚠User profile corruption affecting credential storage
- ⚠Domain policy overriding local credential storage
Solutions
Solution 1: Add Credentials Manually
- 1Control Panel → Credential Manager
- 2Click "Windows Credentials" for network/RDP passwords
- 3Click "Add a Windows credential"
- 4Enter: server address, username, password
- 5For network shares: use \\servername format
- 6For RDP: use the computer name or IP
- 7Click OK — credential is now stored
Solution 2: Fix Credential Manager Service
- 1Win+R → services.msc
- 2Find "Credential Manager" service
- 3Right-click → Properties → set Startup type to "Automatic"
- 4Click Start if it's stopped
- 5Also check "VaultSvc" (Credential Manager vault) is running
- 6Restart PC and test if credentials persist
Solution 3: Fix Credentials Disappearing
- 1If credentials vanish after restart:
- 2Check Group Policy: gpedit.msc → Computer Config → Windows Settings → Security Settings
- 3Local Policies → Security Options → "Network access: Do not allow storage of passwords"
- 4Ensure this is set to "Disabled" (allows storage)
- 5Check if antivirus is clearing credentials (some do for "security")
- 6If on a domain: the domain admin may have a policy clearing cached credentials
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