How to Fix Mobile Hotspot Not Working on Windows
Windows Mobile Hotspot not turning on or devices can't connect? Fix hotspot errors including "We can't set up mobile hotspot" on Windows 10 and 11.
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Main Troubleshooting Guide
How to Fix No Internet Connection →Complete symptoms, causes, and step-by-step solutions
Symptoms
You might be experiencing this problem if you notice:
- •"We can't set up mobile hotspot" error
- •Hotspot turns on but other devices can't find it
- •Devices connect but get no internet through hotspot
- •Hotspot turns off by itself after a few minutes
- •Mobile hotspot toggle grayed out
- •Hotspot was working but stopped after Windows Update
Common Causes
- ⚠WiFi adapter not supporting hosted network
- ⚠Mobile Hotspot service not running
- ⚠Network adapter sharing conflict
- ⚠Metered connection preventing hotspot
- ⚠Virtual adapter disabled in Device Manager
- ⚠Firewall blocking hotspot traffic
Solutions
Solution 1: Reset Network Adapter
- 1Go to Settings > Network & internet > Advanced network settings
- 2Click "Network reset" at the bottom
- 3Click "Reset now"
- 4Your PC will restart
- 5After restart, try enabling Mobile Hotspot again
- 6Note: you'll need to reconnect to WiFi networks after reset
Solution 2: Enable Microsoft Wi-Fi Direct Virtual Adapter
- 1Open Device Manager
- 2Click View > Show hidden devices
- 3Expand "Network adapters"
- 4Find "Microsoft Wi-Fi Direct Virtual Adapter"
- 5If disabled (down arrow icon), right-click > Enable device
- 6If missing, the WiFi adapter may not support hotspot
Solution 3: Start Hotspot via Command Line
- 1Open Command Prompt as Administrator
- 2Run: netsh wlan show drivers
- 3Check if "Hosted network supported" says Yes
- 4If Yes: netsh wlan set hostednetwork mode=allow ssid=MyHotspot key=password123
- 5Run: netsh wlan start hostednetwork
- 6If No: your WiFi adapter doesn't support hotspot (hardware limitation)
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