Privacy Policy
Data protection and privacy information for RescuePC Toolkit. Learn how we collect, use, and protect your personal information and system data.
🛡️ Last Updated
This Privacy Policy was last updated on January 15, 2025.
We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
Personal Information
- Name and email address (for account creation and support)
- Payment information (processed securely through Stripe)
- License key and activation data
- Support communications and feedback
System Information
- Operating system version and architecture
- Hardware specifications (CPU, RAM, storage)
- Software installation and usage statistics
- Error logs and diagnostic data (anonymized)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the RescuePC Toolkit service
- Process payments and manage licenses
- Provide customer support and technical assistance
- Improve software performance and features
- Send important updates and security notifications
- Comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party services (Stripe for payments, MailerSend for emails)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
- Consent: When you explicitly consent to sharing
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure payment processing through Stripe
- Regular security audits and updates
- Limited access to personal information
- Secure data centers and infrastructure
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and features
- Ensure website security and functionality
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our products and services
When data is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
9. Children's Privacy
RescuePC Toolkit is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: privacy@rescuepcrepairs.com
General Support: support@rescuepcrepairs.com
Business Inquiries: business@rescuepcrepairs.com